bk3 Privacy Policy – How We Collect, Use, and Protect Your Personal Data

1. Who This Policy Applies To

This Privacy Policy applies to all individuals who visit, register on, or use the bk3 platform at bk3.bar. It covers members based in Bangladesh and any other users who access the platform regardless of their location.

By registering an account or continuing to use the bk3 platform, you acknowledge that you have read this Privacy Policy and understand how your personal data is handled. If you do not agree with any part of this policy, you should not use the platform.

This policy should be read alongside the Terms and Conditions, which govern the overall rules of using the bk3 platform, and the Responsible Gaming page, which explains the tools available to help you manage your activity.

2. What Data We Collect

bk3 collects personal data that is necessary to provide platform services, verify member identity, and maintain account security. The categories of data collected are described below.

bk3 does not collect data that is not necessary for the purposes described in this policy. You are not required to provide data beyond what is needed for registration and account management, though some features may not be available if certain information is not provided.

3. How We Use Your Data

The personal data collected by bk3 is used for the following purposes:

• Account management: To create, maintain, and secure your bk3 account, including verifying your identity and processing account-related requests.
• Platform services: To provide access to sports betting, live casino, game lobby, and other features available to registered members.
• Security and fraud prevention: To detect and prevent unauthorised access, fraudulent activity, and misuse of the platform.
• Responsible gaming: To monitor account activity for signs of problematic behaviour and to apply any limits or restrictions you have set or that the platform determines are appropriate.
• Customer support: To respond to your enquiries, resolve account issues, and communicate important platform updates.
• Platform improvement: To analyse usage patterns and technical performance in order to improve the platform experience for all members.
• Legal and compliance obligations: To meet any applicable legal requirements related to record-keeping, identity verification, or reporting.

4. Data Sharing and Third Parties

bk3 does not sell your personal data to third parties. However, in order to operate the platform and fulfil legal obligations, certain data may be shared with trusted service providers or authorities in limited circumstances.

• Service providers: Third-party companies that assist with platform infrastructure, payment processing, identity verification, or customer support may have access to relevant data strictly for the purpose of providing those services. These providers are required to handle data securely and in accordance with applicable data protection standards.
• Legal authorities: bk3 may disclose personal data to law enforcement or regulatory bodies where required by applicable law, court order, or to protect the rights and safety of the platform and its members.
• Business transfers: In the event of a merger, acquisition, or transfer of platform assets, member data may be transferred as part of that process. Members will be notified of any such change that materially affects how their data is handled.

In all cases, data sharing is limited to what is necessary for the specific purpose. bk3 does not share your betting history, account balance information, or personal communications with any third party for commercial purposes.

5. Cookies and Tracking Technologies

The bk3 platform uses cookies and similar technologies to support platform functionality, maintain your session while you are logged in, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the platform.

The types of cookies used on bk3 include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. Without these, core features of the platform cannot operate.
• Functional cookies: Used to remember your preferences, such as language settings or display options, so you do not need to re-enter them each time you visit.
• Analytics cookies: Used to understand how members navigate the platform, which pages are visited most, and where technical issues occur. This data is used in aggregate form and is not linked to individual identities for marketing purposes.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain parts of the bk3 platform, including logging in and accessing account features.

6. Data Retention

bk3 retains personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable legal obligations. The general retention principles applied are:

• Account data is retained for the duration of your membership and for a reasonable period after account closure to allow for dispute resolution and compliance with legal requirements.
• Transaction and betting records are retained for the period required under applicable financial and gaming record-keeping obligations.
• Support communications are retained for a period sufficient to resolve any related disputes or follow-up enquiries.
• Responsible gaming records, including self-exclusion requests and limit settings, are retained to ensure that these protections remain in effect and can be enforced if a member attempts to re-register.

When data is no longer required for any of the above purposes, bk3 will take reasonable steps to delete or anonymise it securely.

7. Your Rights Over Your Data

As a member of the bk3 platform, you have rights in relation to the personal data held about you. These rights include:

• Access: You may request a copy of the personal data bk3 holds about you.
• Correction: If any of your personal data is inaccurate or out of date, you may request that it be corrected. You can update basic account details directly through your account dashboard.
• Deletion: You may request that your personal data be deleted, subject to any legal obligations that require bk3 to retain certain records.
• Restriction: You may request that bk3 restrict the processing of your data in certain circumstances, for example while a correction request is being reviewed.
• Objection: You may object to the processing of your data for purposes beyond those strictly necessary for account management and legal compliance.

To exercise any of these rights, contact the bk3 support team at [email protected]. Requests will be reviewed and responded to within a reasonable timeframe. In some cases, identity verification may be required before a request can be processed.

8. Account Security and Your Responsibilities

While bk3 takes reasonable technical and organisational measures to protect your personal data, account security also depends on the steps you take to protect your own credentials. You are responsible for:

• Keeping your password confidential and not sharing it with anyone.
• Using a strong, unique password that is not used for other accounts such as email or banking.
• Logging out of your bk3 account when using shared or public devices, which is particularly relevant for members accessing the platform from internet cafes or shared mobile devices in Bangladesh.
• Notifying bk3 immediately at [email protected] if you suspect that your account has been accessed without your authorisation.

bk3 will never ask you for your password by email, chat, or any other communication channel. If you receive a message claiming to be from bk3 and asking for your login credentials, do not respond and report it to [email protected].

The platform provides session management tools in your account dashboard that allow you to review active sessions and sign out of devices remotely. If you access bk3 from multiple devices, reviewing this regularly is a good habit.

9. Children and Minors

If you are a parent or guardian and believe that a minor in your care has registered on the bk3 platform, please contact [email protected] immediately. We will investigate and take appropriate action as quickly as possible.

Age verification is part of the bk3 registration and account review process. Members may be asked to provide proof of age at any point. This is a standard responsible gaming measure and is applied consistently across all accounts.

10. Changes to This Policy

bk3 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable regulations, or data handling practices. When changes are made, the updated policy will be published on this page with a revised date at the top.

For changes that materially affect how your personal data is used, bk3 will make reasonable efforts to notify registered members through the platform or by email. However, it remains your responsibility to review this page periodically to stay informed of how your data is handled.

Continued use of the bk3 platform after an updated Privacy Policy is published constitutes your acceptance of the changes. If you do not agree with any updated terms, you should stop using the platform and may request account closure by contacting [email protected].

11. Contact

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the bk3 support team by email. All privacy-related enquiries are handled with care and responded to in order of receipt.

[email protected]

For questions about platform rules, please visit the Terms and Conditions page. For information about managing your gaming activity, visit the Responsible Gaming page. General platform questions are covered in the FAQ.